Driver Etiquette

  • Arrive on time.
  • Always be courteous, respectful, and professional towards the person whose items you will be transporting.
  • If you get in an accident or your vehicle breaks down, contact customer service and keep the user informed.
  • Photograph the items you are transporting prior to loading them in the car to prevent any confusion or concerns about damage.
  • Do not allow the user to ride in your truck. Meet them at the destination.
  • Maintain your truck: check the oil and other fluid levels, tires, and brakes.
  • If a disagreement with a user occurs, reach out to PDQ Pickup customer service for assistance.